For an HR department to operate effectively and efficiently, it must ensure that it is making the best use of technology, systems and communication. Over time these tools have advanced and many are now integral to our daily life. However, in many instances, HR processes continue as they have always done and have not evolved to take advantage of the opportunities available from the new technological developments.
DOHR works with clients to analyse how the HR department operates, how HR information flows around a business, where the blockages are and how many times bits of paper or emails are handled. The effectiveness of the Human Resources or Personnel department is assessed against company strategy, culture and objectives. A new strategy is then developed and this is supported with new HR processes which are implemented and communicated to produce improvements in HR efficiency. The expected outcomes may include reduced costs, an increase in responsiveness, higher employee engagement and an improvement in internal customer service levels.