Employee Handbook
As a business grows, there is an increasing need for clarity. The Employee Handbook remains the ‘go to’ reference for employers, managers and employees. […]
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Contracts of Employment
This is a massive one for me and one that I spend most of my professional career talking about!!! […]
Feedback
Providing feedback isn’t just for the candidate’s benefit – it can help you and your business as well. The important thing is to provide the feedback in a positive way that doesn’t expose your business to any risks. […]
Discrimination
This is one you need to understand to ensure you protect your business! Boring – Yes! Essential – Yes! Expensive if you get it wrong – Yes! […]
Special Needs
People don’t need to be employees to take an employment tribunal claim against you (although they usually are, or have been). Job applicants who feel they have missed out on a job due to discrimination can also lodge an employment tribunal claim and therefore taking any special needs into consideration at the recruitment and interview […]
Silence
They say Silence is Golden and this can certainly be the case during an interview process. This is a classic case of the 80:20 rule. The candidate should be doing 80% of the talking – at least during the first part of the interview (when it comes onto them asking you about the company, role […]
Behavioural Evidence
Want to know how well someone will cope under pressure or in an emergency? Don’t ask “what would you do?” Ask “What have you done?” People learn from their mistakes, so look for what role they actually played in a situation and understand what they learnt from it. The past is for reference, not for […]
Questioning
When you are carrying out an interview with a potential new employee, you need to make sure you ask the right questions. The right questions are ones which will enable you to get responses on which you can take a recruitment decision: Can they do the job? Will they fit in with the team? Can […]
Interview Set Up
You only get one chance to make a first impression and the way in which you deal with the applicant throughout the interview process will say a lot about you and the business. If you decide to make an offer and the candidate has more than one offer – you want them to chose you […]
Testing
Testing applicants is a great way of determining whether they can actually do the job you need them to do. You can test for skills, aptitude, personality etc. There are hundreds of tests on the market and selecting the right one is really important. You also need to ensure you know what a pass or […]
