Good managers are rarely born knowing how to manage people.
They need the knowledge, confidence and practical skills to deal with the situations that come with managing a team. That might mean having a difficult conversation, managing performance, dealing with absence, handling conflict or simply knowing how to communicate more effectively.
Our open training courses give employers access to high-quality, practical training without having to arrange a course specifically for their own organisation.
Courses are held in Hertfordshire and are available as either half-day or full-day sessions, depending on the topic.
You can send one person, several managers or as many members of your team as you need.
We believe training needs to work in the real world.
Our courses combine learning with practical exercises, discussion and the opportunity to practise what you have learned.
We don’t want people to leave with pages of notes that sit in a drawer. We want them to leave understanding what they need to do differently when they are back at work.
Depending on the subject, our courses may include:
The aim is to build confidence as well as knowledge.
For many micro and small businesses and charities, running an individual training course in-house isn’t always practical or affordable.
Open courses give you another option.
You can book the places you need, when you need them, without paying for a whole course. If you have one new manager who needs training, you can send one person. If several people would benefit from the same topic, you can send the whole group.
It also gives delegates the opportunity to learn alongside managers from other organisations, share experiences and hear how other workplaces approach similar challenges.
Our courses are designed primarily for business owners, line managers, supervisors and anyone with responsibility for managing staff.
Some courses will also be relevant to employees who want to develop a particular workplace skill.
Every course will clearly explain who it is aimed at, what will be covered and what delegates should expect to take away from the session.
Our open training programme changes throughout the year and covers a wide range of HR, management and workplace topics.
Courses may include areas such as managing people effectively, difficult conversations, managing conflict, performance management, absence management and other issues that employers and managers deal with every day.
The focus is always practical.
We are interested in what happens when you walk back into your workplace and have to use what you have learned.
We are currently preparing our programme of open training courses for the new year.
Training will take place in Hertfordshire, with a mixture of half-day and full-day courses available throughout the year.
Please check back soon for our 2027 course topics, dates and booking information.
If you have several managers who need training, or there is a particular subject you would like us to cover, you can also speak to the DOHR team about our in-house training options.