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What do they really want?

I had a conversation with a client this week about the struggles they are having to improve performance. They are a recruitment agency, so like other recruitment agencies and estate agents who we look after, the staff are set targets and are paid on their performance. However, from our conversation, it appears that the incentive
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Employee Engagement

Are your workforce motivated or engaged? An employee can be motivated to be at work or to hit certain targets even if they are not engaged with the values, culture and goals of the business. Motivation can be achieved by rewarding people with financial gain such as pay, bonus or commission; recognition; or increased responsibility.
