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Silence
They say Silence is Golden and this can certainly be the case during an interview process. This is a classic case of the 80:20 rule. The candidate should be doing 80% of the talking – at least during the first part of the interview (when it comes onto them asking you about the company, role…
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Behavioural Evidence
Want to know how well someone will cope under pressure or in an emergency? Don’t ask “what would you do?” Ask “What have you done?” People learn from their mistakes, so look for what role they actually played in a situation and understand what they learnt from it. The past is for reference, not for…
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Questioning
When you are carrying out an interview with a potential new employee, you need to make sure you ask the right questions. The right questions are ones which will enable you to get responses on which you can take a recruitment decision: Can they do the job? Will they fit in with the team? Can…
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Interview Set Up
You only get one chance to make a first impression and the way in which you deal with the applicant throughout the interview process will say a lot about you and the business. If you decide to make an offer and the candidate has more than one offer – you want them to chose you…
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Testing
Testing applicants is a great way of determining whether they can actually do the job you need them to do. You can test for skills, aptitude, personality etc. There are hundreds of tests on the market and selecting the right one is really important. You also need to ensure you know what a pass or…
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Telephone Screening
When you are recruiting, you could end up with hundreds of applications, once you have sorted the ‘not a chance’ from the ‘possible’, telephone interviewing is a great way of producing a manageable long list (or short list, if you are able to be that tight on your criteria). Work out what your key questions…
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Sifting CVs
Once you have a pool of aplicants, you need some way of determining who to short list, who to reject and who to keep warm and put on hold. In today’s 52 Top Tips, I share a few thoughts. To find our more about our recruitment services, check out our recruitment pages To order your…
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Selection
Once you have a pool of candidates to choose from, it is decision time! Don’t just go with your gut instinct – test them. Make sure they can actually do the job you need doing.
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Marketing
Before you can recruit your staff, you need a pool of applicants to choose from. You need to attract applicants to your business and to the role. This is no different to any other marketing exercise. It is about getting your message clear, knowing who your market is and deciding on the right media to…
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Job Descriptions
Job descriptions are essential tools for recruiting, managing and rewarding employees. In the first of our 52 top tips, HR Specialist Donna Obstfeld talks about how Job Descriptions are the starting point for successful recruitment.