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Why Corporate Jargon And Nonsense Stops Businesses Taking HR Seriously
(And The Four Processes That Most Business Owners Need To Go Through When Dealing With Staff) I’ve been studying and practicing HR for over 25 years. Which means that I ‘get it’. I ‘understand’ it. However ludicrously worded something is, or however jargonny a contract sounds, I can usually root out the genuine meaning, and…
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Discrimination
This is one you need to understand to ensure you protect your business! Boring – Yes! Essential – Yes! Expensive if you get it wrong – Yes!
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Special Needs
People don’t need to be employees to take an employment tribunal claim against you (although they usually are, or have been). Job applicants who feel they have missed out on a job due to discrimination can also lodge an employment tribunal claim and therefore taking any special needs into consideration at the recruitment and interview…
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Behavioural Evidence
Want to know how well someone will cope under pressure or in an emergency? Don’t ask “what would you do?” Ask “What have you done?” People learn from their mistakes, so look for what role they actually played in a situation and understand what they learnt from it. The past is for reference, not for…
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Questioning
When you are carrying out an interview with a potential new employee, you need to make sure you ask the right questions. The right questions are ones which will enable you to get responses on which you can take a recruitment decision: Can they do the job? Will they fit in with the team? Can…
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Interview Set Up
You only get one chance to make a first impression and the way in which you deal with the applicant throughout the interview process will say a lot about you and the business. If you decide to make an offer and the candidate has more than one offer – you want them to chose you…
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Testing
Testing applicants is a great way of determining whether they can actually do the job you need them to do. You can test for skills, aptitude, personality etc. There are hundreds of tests on the market and selecting the right one is really important. You also need to ensure you know what a pass or…
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Telephone Screening
When you are recruiting, you could end up with hundreds of applications, once you have sorted the ‘not a chance’ from the ‘possible’, telephone interviewing is a great way of producing a manageable long list (or short list, if you are able to be that tight on your criteria). Work out what your key questions…
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Sifting CVs
Once you have a pool of aplicants, you need some way of determining who to short list, who to reject and who to keep warm and put on hold. In today’s 52 Top Tips, I share a few thoughts. To find our more about our recruitment services, check out our recruitment pages To order your…
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Selection
Once you have a pool of candidates to choose from, it is decision time! Don’t just go with your gut instinct – test them. Make sure they can actually do the job you need doing.